RealCloud.us offer the right to use its Services so that potential customers could have time to assess the value of these services prior to purchasing a license/subscription. Unlike physical products and services, electronically distributed software, data and deliverables can be duplicated. Once a purchase has been made, it is unfortunately not possible for us to recall all copies/deliverables (such as downloaded files). Therefore, RealCloud.us does not accept refunds, returns, or exchanges. No refunds will be given, except in the company’s sole and absolute discretion.